Client Testimonials

We were so pleased with the care provided. Ashridge Home Care assured me that they would do their best to find the “right” carer for my mother and I feel that they really did. The person chosen was extremely attentive to the needs of my mother and was just a lovely, kind person. Thank you.

The care I receive from my carer and Ashridge Home Care is more than satisfactory in every way! I also always receive lovely flowers, cards and gifts for birthdays, Christmas and Easter from the office – very thoughtful.

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With the professionalism of Ashridge Home Care a live-in carer was appointed at short notice in February and we are delighted with the care that is now in place. The peace of mind this has afforded the family is immense. We know our parents are in safe, caring hands and the carer has become one of the family. We could not have been better advised and would recommend live-in care to anyone having doubts.

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After the disappointment of not being able to have both her and Mum visit us over Christmas, Anca went to great lengths to provide Mum with a fantastic Christmas lunch and made every effort to make the Christmas period special.  Through her, the family were able to have numerous Zoom chats which helped to keep us all connected.

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The Ashridge Companion has shown not only kindness and consideration but also considerable resilience and imagination in building a relationship with our friend and showing in what ways she can help her. Ashridge Home Care are very well networked into other support mechanisms and have been instrumental in getting our friend into a local Day Centre once a week and arranging a team of neighbours to provide transport. Highly recommended.

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Ashridge have previously helped out with stand-in care for my Mum who suffers from Parkinson’s with Dementia. At the beginning of this month, she suffered a setback and was admitted to hospital whereupon it became clear that live-in care would be more suited along with an additional pair of hands when required. Thankfully the stay in hospital was only short, however, it meant that the care element was urgent. I spoke with their Operations Manager and in the space of 24 hours, we had a plan in place with all bases covered! Absolutely amazing. Thank you to all the team, you are all such a pleasure to work with. 5-stars all round.

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I contacted Ashridge Home Care literally just before lockdown for COVID 19 as my very elderly parents had previously only had daily care for 3 hours a day. They were extremely professional and efficient and within 4 days we had a full-time carer move in. She has been absolutely miraculous giving the  excellent and vital care they so desperately needed. I can’t recommend Ashridge more highly.

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My father is 100 yrs old this week and requires a full care service 24 hours a day , Betty provides this with a smile on her face always and with a professionalism and patience that is a credit to both her and you as the providing company . It is not easy coping with my fathers requirements , which can be onerous at times especially at night but Betty always seems to have the right attitude to any problem and has obviously formed a great understanding of how to handle any situation or challenge she is confronted with .

Betty’s ability to make my father smile has defused many tricky situations , she never gets flustered and always has just the correct word or action at hand to make Dad feel safe and secure and always shows the compassion and empathy necessary for someone in my fathers position . He can sometimes feel vulnerable and less than happy with his “lot” but Betty is always able to make him feel at ease and appears completely unflappable !

We think Betty is a pretty special human being and that we are very lucky to have her looking after our father at this time in his life .

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As you can probably tell, we think that Ashridge Home Care is a wonderful company and are so thankful that you were supporting our family at this time.  Do please pass on my thanks to everyone who helped us so kindly.

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Ashridge Home Care has given my mum excellent care at all different stages of her illness from being bedridden to post-op; rehabilitating her so she was able to regain independence and confidence again in her own home. Continuity, professionalism, compassion and empathy gave her a reason to get up in the morning.  Mum is 91-years-old, thank you Ashridge.

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Sean was the best Carer we could have asked for to help my father’ and ‘We couldn’t have asked for anyone better.

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Ashridge Home Care responded to an emergency situation and were able to sort out a live-in carer within less than 24 hours. This really saved what was an extremely difficult and stressful situation.

Once the immediate emergency need was addressed, Ashridge were then able to do a full assessment and provided a carer who is fully able to meet the needs of my mother who is a challenging Alzheimer’s sufferer.

The carer is also looking after both my parents with amazing meals and general home help. I have also been impressed with the management in terms of organisation and support of the carer in situ.

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We were very impressed by the care provided by Ashridge Home Care Ltd. We had a full and comprehensive home assessment which made us feel reassured that my Mum in Law would receive the best possible care and so it proved.

The carer arrived every day to make sure Mum was safe and happy, to prepare lunch and spend quality time chatting and being pleasant company for her. When my daughter visited later on in the day Mum would tell her what a lovely lady her carer was. We highly recommend Ashridge Home Care knowing that we left Mum in such safe and caring hands.

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The agency listened carefully to my requirements and concerns. They acted in a timely and professional manner and were swift to source the required help. They dealt with queries promptly and were always available when I made contact. I felt fully supported and reassured by the agency and would highly  recommend them.

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We couldn’t be more pleased with the overall care and service offered by Ashridge. The entire team are extremely efficient and caring and fully understand the requirements of my father and have the necessary skills to provide them.

All the carers have been very sympathetic and patient and formed a real bond with my father. I couldn’t recommend them highly enough!

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Dad is clearly being helped in an appropriate way for his needs which are getting more, due to his age. The carer gets up during the night, every night, to make sure he’s safe going to the toilet. She manages dealing with the GP, taking samples, collecting prescriptions and doing extra bits of shopping.

She seems completely not phased by anything that she has had to do. Accompanies by taxi when needed, takes her time off to suit Dad’s needs and timings and is very unobtrusive in his daily life but there when needed. Dealing with the office has been very easy, mostly done by email but phone calls are also answered promptly and efficiently. Arrangement for changeover of carers after Christmas was handled well, despite lockdown uncertainties. Communications are good.

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Care is their biggest asset, they provided continuous support to the client and clients husband. Help was needed straight away as the client’s 80-year-old husband couldn’t cope, circumstances changed in a day.

Ashridge’s experienced admin staff came to the rescue themselves until a suitable carer was free, when there was they were constantly in touch to make sure that the care was as expected.

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When we were at the hospital on Monday I had a chat with the physio there who has seen mum a few times since the operation. She was very keen to tell me how much she thinks the dramatic improvement in mum’s leg swelling (and mobility) is due to the frequent exercises and massage that Betty provides. She did say she would be very happy if she had Betty working for her in fact.

We too are very pleased with the care that Betty has provided. And along those lines I am grateful to her for managing to do the daily multiple leg measurements that I use to monitor the leg swelling.

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From initially speaking to this company about the possibility of them supplying a carer for my elderly partner I had total confidence that all would be well due to the professional approach and the way they listened to our requirements and acted on them. The carer they provided was incredibly good – caring, professional and full of empathy – I could not recommend them highly enough.

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Joanna is doing a great job in our eyes and our mother is so happy and relaxed, they have so much in common and seem to have built a lovely relationship.

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I and indeed the whole family are most appreciative of your warmth and kindnesses.

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I would like to thank you and the caregivers at Ashridge Home Care for the care and compassion you provided to my father. Ashridge Home Carers were professional, knowledgeable and caring.

Just as important, they were kind and compassionate human beings that significantly helped his mental outlook and provided friendship and companionship during a difficult period.  Thank you is not enough. I will recommend you and your staff to any and all that want or need to have someone take care of their loved ones.

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Susan is a superb Carer and she is exactly what we wanted. She loves dogs and that is really important as we have 3.

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Our carer is so wonderful and we wouldn’t want to lose her – she has been excellent looking after my father, the dogs and the house while my mother has been in hospital.

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Trisha is doing a great job with mum. It is really important for us as when Trisha is with mum it means me and my sister don’t need to go and visit that day.

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I would like just to record that your help at this very difficult time has been invaluable to us all.

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We have been with Ashridge Home Care for about a month now as my mother has a live in carer. The carers are always so lovely and cannot do enough for my mother – I haven’t seen her this happy in years! I would highly recommend them to anyone looking for care as they have gone above and beyond my expectations.

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The service we have received as a family has been excellent. Ashridge Home Care have been very professional, knowledgeable and sensitive to my mother-in-law’s needs. The qualified carer they have provided is very well suited to the role and has already formed a very positive relationship with my mother-in-law, who feels very reassured that she has this marvellous support at home to give her greater confidence and improve her quality of life. We anticipate this is the beginning of a solution which will enable my mother-in-law to remain in the comfort of her own home with the support she needs. Thank you so much.

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We’re delighted with Lucy!! She is brilliant and lovely with my dad and they’ve bonded really well. It’s obviously a huge relief and thanks to you, Sarah and the team for finding ANOTHER great carer so well suited for my dad.